Frequently Asked Questions

Here are some questions often asked regarding our cleaning service.

In which locations do you service?

We serve throughout New York City. We take great appreciation in knowing we're the only true toxic-free office and home cleaning company in the region.

Can I request the same cleaner?

Yes, upon availability. If not available, we give you the option to reschedule to another date or send a different cleaner.

Do you offer daily cleaning services?

Upon contract, we offer daily cleaning services to offices or large homes.

Are you currently hiring cleaning staff?

We are always looking for viable and responsible cleaning staff to join our team. Eligibility requires 2 years of professional cleaning experience, passing a background check, and a general knowledge of natural toxic-free cleaning products.

Do you serve high-risk cleaning tasks?

Depending on the situation, we do on occasion work with industrial buildings and high-risk situations. Call prior to booking.

Can I re-schedule my cleaning visit?

We do not charge a rescheduling fee as long as we are given a 48 hour notice in advance. If cancelled beyond the 48 hour notice, the full charge of the booking will be processed.

5 out of 5 stars on Google Reviews

“These guys are awesome! We have been through 20 different cleaners for our office and nobody cleans better than MaidTide. Everything looks clean and tidy, the rooms smell good without the chemical-smell.”
Andy Smith Avatar - Cleaning X Webflow Template
Andy Smith
Bloomfield Hills
“We called MaidTide when we moved into our new home. They did an excellent job and the cleaner was very respectful and courteous. I can rest at ease knowing my house is clean, toxic-free.”
Sophie Moore Avatar - Cleaning X Webflow Template
Sophie Moore
Troy